Data Protection

Your Bajjilive Privacy Our Highest Commitment

Your personal information is held in trust by us. BajjiliveWhen you join, you can find out exactly how your data is collected, why it's used, and how it stays protected — all explained clearly here.

Last Updated: January 2026
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Our commitment

Why your data is safe with Bajjilive

We are committed to protecting your privacy on both the technical and policy fronts.

End-to-End Encryption

All your data transmissions are protected with 256-bit SSL encryption. No third party can read this data.

Secure Data Storage

Personal data is stored on encrypted servers. Regular security audits are conducted and unauthorized access is strictly prohibited.

User Controls

You always have the right to view, correct, or delete your data. A single email is all it takes to submit a request.

GDPR-Compliant

International data protection standards are upheld. All regulations under the Curacao eGaming license are strictly followed.

No Data Selling

Bajjilive never sells your personal information to third parties. No data is shared with advertising companies.

Mindful communication

You can opt out of marketing messages at any time. Manage your notification preferences as you see fit.

1. Introduction & Policy Overview

Bajjilive places the highest importance on your privacy. This Privacy Policy explains how Bajjilive What information we collect while you use the platform, how it is used, who it may be shared with, and what rights you have over your data.

This policy BajjiliveApplies to all services — website, mobile app, live chat, and email communications are all covered. By continuing to use the platform, you agree to this Privacy Policy.

This privacy policy was written in Bengali for the convenience of Bangladeshi users. The English version shall prevail in the event of any legal dispute.

We believe transparency is the foundation of trust. That's why everything here is explained in plain, straightforward language instead of complex legal jargon. If you have any questions, feel free to reach out to our support team directly.

2. What Information We Collect

Bajjilive Only collects information that is genuinely necessary to provide our services. We do not gather data we don't need.

Information Collected Directly from You

Data type Example When It's Collected
Identity Information Name, date of birth, gender At Registration
Contact information Mobile number, Email During registration and verification
Identity Document Information NID number, Passport During KYC Verification
Financial Information Mobile banking number, bank account Payment processing
Transaction History Deposit, withdrawal, and bet records On every transaction

Automatically Collected Information

  • Device Information: Operating system, browser, device type
  • Network information: IP address, Internet Service Provider
  • Usage patterns: Pages visited and time spent, games played
  • Cookie data: Session data and preference storage (see Cookie Policy for details)

3. How We Use the Information We Collect

Bajjilive Your information is used solely for the following purposes:

  • Account Management: For login, security verification, and account protection.
  • Payment Processing: To process deposits and withdrawals.
  • KYC Verification: To verify identity and prevent money laundering.
  • Customer Support: For dispute resolution and complaints handling.
  • Platform improvement: To analyse usage patterns and improve our services.
  • Legal obligation: To meet regulatory requirements.
  • Responsible Gaming: To identify addiction risks and take protective measures.
  • Relevant promotions: To send you personalised offers (you can opt out at any time).

We never sell your data to advertisers or use it for marketing purposes without your consent.

4. Who We Share Your Information With

Bajjilive Your personal information is never sold to third parties. Only the minimum necessary data may be shared in the specific circumstances outlined below:

Payment processor

Necessary information is shared with payment gateways such as Mobile Pay, Nagad, Rocket, or banks to process transactions. This information is used solely for the specific transaction.

Regulatory and law enforcement authorities

Providing information to the Curacao eGaming licensing authority or in response to legal orders is a legal obligation. In such cases, we share only the minimum information required.

Technology Service Providers

Limited data may be shared with trusted technology partners for cloud storage, cybersecurity, and platform maintenance. All such partners are bound by strict confidentiality agreements.

To be clear: Your information is never shared with or sold to advertising companies, data brokers, or any other third parties.

5. Technical Data Security Measures

Bajjilive We use industry-leading technology to keep your data secure:

  • TLS 1.3 / SSL 256-bit Encryption: For all data transfers.
  • Encrypted Database: All sensitive data stored on our servers is encrypted.
  • Two-factor authentication (2FA): An extra layer of security for account login.
  • Firewall & DDoS Protection: To protect our servers against cyberattacks.
  • Regular Penetration Testing: An independent team of third-party experts conducts regular security assessments.
  • Restricted Access: Only authorized personnel may access user data.
  • Audit log: A complete log is maintained of who accessed which data and when.

Please note that no organization can guarantee 100% security on the internet. If you notice any suspicious activity, let us know immediately.

6. Cookie Policy

Bajjilive This website uses various types of cookies — small data files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

7. Your Rights Over Your Data

BajjiliveYou have full control over your data on this platform. Under international privacy standards, you are entitled to the following rights:

Right to accessYou can find out exactly what information we hold about you.
Right to rectificationYou may request corrections to any inaccurate information.
Right to erasureYou can request account closure and deletion of your data.
Right to Object to ProcessingYou can object to your data being used for specific purposes.
Right to PortabilityYou can request a copy of your data to download.
Right to opt outYou can opt out of marketing communications at any time.

To exercise these rights, support@bajjilive.imto send us an email. We will respond within 30 business days. Certain information may need to be retained for a specified period due to legal obligations.

8. Child Protection Policy

Bajjilive For adults aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

Age is verified at registration, and additional documentation may be requested in suspicious cases. If an underage account is detected, it will be suspended immediately and all associated data will be deleted.

If you are aware of a minor using this platform, please support@bajjilive.imimmediately.

9. Third-Party Services

Bajjilive The platform uses third-party services such as game providers (e.g., Evolution, Pragmatic Play) and payment gateways. These services have their own privacy policies, available on their respective websites.

Only the information necessary to deliver the service is shared with these third parties. They Bajjiliveare bound by a strict data processing agreement with and may not use your information for any other purpose.

10. Data Retention Period

Bajjilive Your data is retained only for as long as necessary:

Data type Retention Period Reason
Account information For the duration of active account + 5 years Legal obligation
Transaction Records 7 years Financial regulatory requirements
KYC Documents 5 years after account closure AML Policy
Support chat logs 3 years Dispute Resolution
Marketing Preferences Until opt-out User Consent

Once the retention period expires, data is automatically deleted securely or anonymized.

11. Changes to the Privacy Policy

Bajjilive This privacy policy may be updated from time to time. For significant changes, advance notice will be sent to your registered email or mobile number.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Check the "Last Updated" date at the top of this page to see when changes were made.

For any significant changes, we will notify you at least 30 days in advance so you have time to make an informed decision.

12. Privacy-Related Contact

If you have any questions or concerns about our data protection or privacy policy, please contact us:

  • Email: support@bajjilive.im
  • Live Chat: 24/7 support available in Bengali
  • Response Time: Usually within 24 hours; up to 30 days for complex matters

To submit a data rights request, write "Data Rights Request" in the subject line of your email. Once your identity is verified, your request will be processed as quickly as possible.

Your privacy is not just a rule we follow — it's a responsibility we take seriously. Your trust in Bajjilive is our greatest asset.

Responsible Gaming

Your privacy is protected — play with complete peace of mind

Your information is completely safe at Bajjilive. Join today and experience Bangladesh's most trusted gaming platform.

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